We do not accept returns or refunds unless the product arrives damaged due to our responsibility. Since it is a cosmetic
product, once it is used, it becomes contaminated and cannot be reused.
However, please keep the following in mind:
It is very important to first refer to our information about SKIN TYPES and our CONTACT section via email or the WhatsApp icon to ensure you feel confident and secure about choosing the right product for you.
If you are aware of any adverse reactions you may have to any of the ingredients in the formula, please let us know so we can customize your product.
Once you receive the product, we suggest performing a patch test on your forearm. You should not experience any side effects, as it is a natural product. However, if you do experience any reaction during the first application, discontinue use immediately, take a photo, and contact us so we can assist you in exchanging the product. In this case only, we will gladly send you another product suitable for your skin.
